Leadership and transformation in multichannel retail and eCommerce
I was pleased to be asked to address the Global Leadership Team of the British Council at their biannual GLT summit. The GLT comprises the UK directorate as well as the Country Directors, some 35 people in total, and they spent a couple of hours on the topic. In addition to a presentation delivered in London the session was webcast to the offices globally, and the Q&A session included some from ‘web attendees’ in addition to the GLT.

The agenda for the Emetrics Summit in London (29-30 March 2007) has been released and I’m pleased to be providing a succinct contribution to the proceedings:
You are well aware of the value of web analytics. Now it’s time for the insider’s look at what’s really worth pursuing and what should be avoided. Ian’s challenge to clients, readers etc is to start from ‘actionable scenarios’ when implementing emetrics systems (especially the very challenging, enterprise-scale ones) and how to ensure that the business focuses upon actions and not ‘analysis-paralysis’. Ian takes a look at pragmatic considerations for very senior marketers and commercial people, and provides a view of how emetrics is seen, valued, abused and lauded around the board table.
It’s shaping up to be a really interesting couple of days with some great speakers. Worth attending just for the networking and insight opportunities.
Expect some good information too. As Jim Sterne said (rather severely) to all speakers:
As I’ve said previously, this audience pretty much understands the what – they want insight into the how…
Should be a fun event!

“The exclusive networking event for senior digital marketers and buyers” launches with a whole day’s streamed presentation, discussion and debate on digital marketing.
The attendee list is a senior one from many of the UK’s most interesting digital businesses, so I’m expecting that the networking opportunities and value will be high.
The Retail Business ShowPresenting on the issues Retailers face in implementing sophisticated search and guided navigation products, with Joris Beckers of Fredhopper.
Breakfast Briefing – Emerging Trends for Internet Professionals | Training | E-consultancy.come-Consultancy have started offering Breakfast Briefings – early morning sessions on key issues for e-marketers, starting at 0800 and lasting about 2 hours. It’s a good way for people to be able to meet, get some stimulus and keep abreast of developments – and still get to the office for a near-full day’s work.
I’m pleased to have been asked to host the March event, where I’ll be looking at the emerging trends that should be of interest, concern or excitement to internet professionals.

I’m looking forward to speaking at the Manchester Digital/e-Consultancy “Digital Shorts” event in Manchester on 17 January.
Ian Jindal, Editor in Chief of InternetRetailing Magazine and portal and Business Consultant
Hot Topics for 2007
A frequent commentator on “Web 2.0” (by now, “so 2006”) Ian casts his eye over current and emerging marketing developments and sets out:
The marketing challenges to the digital customer of 2007
The aspects of Web 2.0 that should be carried forward
Emerging trends and capabilities of note to marketers
A quick reflection on the Christmas ‘winners and losers’
There’s plenty of time before and afterwards for chatting in the bar, so drop me a note if you’d like to make sure we meet, or if you’ve any questions you’d like me to cover.
Shell International’s Web Communications team have arranged a conference for the senior global marketers, in The Hague. I’m pleased to have been asked to programme and chair one of the days, looking at practical steps forward in web communications, of 5 December. In addition to Shell’s talented Head Office team we have speakers from Philips, Google UK, AOL UK, ABB, GE and Rio Tinto.
The first issue of Internet Retailing Magazine has been distributed to the initial 5,000 subscribers. Initial feedback has been very positive indeed, with comments focusing upon its having addressed a market gap, the quality of the writing and the high production values. Thanks are due to our excellent Editor, Emma Herrod, and the team at Publisher St John Patricks (who also handle the ad sales).If you missed the first issue and would like to get a copy please contact me, while for advertising and sponsorship opportunities, as well as the forward calendar, please contact St John Patrick.
Inside the bubbleI’ve been invited by Banner to speak at an interesting panel on 9 October, 2006. The event is at the Serpentine Gallery Pavillion (designed by Rem Koolhaas and Cecil Balmond). Very much looking forward to the evening. See the Banner site for further information and registration.
UPDATE: Edited video of the evening now available:
Internet Retailer 2006I’ll be chairing the “Payments and Strategy” stream at the Internet Retailer conference. There’s a good speaker line-up and some interesting workshops too.
As Editor of www.internetretailing.net I’ll be holding meetings around the conference session – if you’d like to arrange a time to meet there please mail me as editor at internetretailing . net.
I also have five free tickets for the event – see here for details.