My thanks to Barclaycard for their welcome at their Internet team’s Innovation Awayday on Friday. I enjoyed presenting on “the Working Web” – a development of ‘Web2.0’ which takes a customer-centric perspective on the issues for major brands in an era when the web is expected to work as promised.
Latest Articles
RetailCraft 34 – ”Phenotype” – Andy Jayes of Fenwicks
RetailCraft 33 – ”The detail and the dream” – Camilla Henriksson of H&M
RetailCraft 32 – ”In the path of the customer” – Megan Maley of Zalando SE
RetailCraft 31 – ”Glass-box brands” – Provenance.org and Kingfisher PLC
RetailCraft 30 – ”Crisp in, Crisp out?” – Pepsico and Marks and Spencer
